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<TD colSpan=2><SPAN class=datestrip>27 June 2001<IMG height=7
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<P><SPAN class=DocumentTitle>Countercultural
corporations</SPAN></P></TD></TR></TBODY></TABLE>
<DIV><SPAN class=ReadOn>by </SPAN><A class=Author>Andrew Calcutt</A></DIV><BR
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<TD class=bodypintro>'I'm not white. I've read <I
xmlns:script="urn:my-script-blocks">No Logo</I>, and I don't wear Nike.'
<BR class=NetscapeDummy></TD></TR>
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<TD class=bodyp>The woman speaker cited these characteristics as articles
of good faith, setting her apart from traditional corporate culture (male
and monolithic). With these credentials, you might envisage her as an
anti-brand activist en route from Gothenberg to Genoa. But far from
fronting street protests, she works for advertising giant McCann Ericson -
and the revolution she is involved in is the corporate world's 'cultural
turn'. <BR class=NetscapeDummy><BR class=NetscapeDummy></TD></TR>
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<TD class=bodyp>She made her comments at <I
xmlns:script="urn:my-script-blocks">Youth Marketing Reaches 40</I>, a
conference hosted by Kingston University at which 'alternative marketing
consultants' declared that the production of inclusive experiences should
be the main business of business. This means turning away from old models
of business practice, oriented towards maximising profits, and turning
business into creative practice designed to maximise inclusion, with
profitability demoted to a mere by-product. <BR class=NetscapeDummy><BR
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<TD class=bodyp>The alternative marketers' message was lifted from Naomi
Klein's <I xmlns:script="urn:my-script-blocks">No Logo</I> and New
Labour's social inclusion policy. Their deliberations often sounded like a
planning meeting for anti-brand activism. Trend forecaster Sean Pilot de
Chenecey - aka Captain Crikey - summarised the presentations he makes in
blue-chip boardrooms all over the world: <BR class=NetscapeDummy><BR
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<TD class=bodyp>'We tell them that nothing happened in the 1990s except
for Seattle, 1 December 1999.' <BR class=NetscapeDummy><BR
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<TD class=bodyp>Captain Crikey reported varying degrees of success in
getting the message across: the Mid-West was hard going; but companies
like Starbucks have been asking him to 'come and talk to us about why
everybody hates us'. <BR class=NetscapeDummy><BR
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<TD class=bodyp>While Naomi Klein has refused to take her ministry
directly to corporate sinners, disciples such as Captain Crikey are going
about their mission with evangelical zeal. The heathens of the Bible belt
may be resistant to the new gospel, but expanding client lists indicate a
multitude of corporate converts elsewhere. <BR class=NetscapeDummy><BR
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<TD class=bodyp>The stock footage of 'new global protest' usually shows
protesters on one side, men in suits on the other, with mounted police,
barbed wire and rubber bullets in between. True, on occasion, brand owners
and anti-brand activists are miles apart - but their consistent
ideological differences are thinner than the proverbial cigarette
paper.<BR class=NetscapeDummy><BR class=NetscapeDummy></TD></TR>
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<TD class=bodyp>Astute observers have commented on the strangely close
relationship between corporate culture and counterculture. But, for the
most part, they have also tried to preserve some distance between them. So
there is an insistence that anti-brand activists are authentic, while
business, like politics, is associated with 'spin'. <BR
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<TD class=bodyp>But personal motivation is not paramount here. The degree
of cynicism (they are saying it but don't believe a word) or naivety
(these people really believe what they say) is secondary to the key
development - namely that corporations feel the need to address the
'anti-capitalist' agenda and to present themselves as anything but
profit-centred organisations. <BR class=NetscapeDummy><BR
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<TD><SPAN class=BlockQuote>Branding is cultural politics for
corporations</SPAN></TD></TR></TBODY></TABLE></TD></TR>
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<TD class=bodyp>Whatever is whispered behind closed doors, capitalism is
now in public denial. <BR class=NetscapeDummy><BR
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<TD class=bodyp>Some critics have emphasised capital's capacity to
incorporate successive countercultures. In their account, today's
capitalists continue to dominate in the same old way. Incorporation is
depicted as a continuous blood-sucking process of which the assimilation
of new protest movements will be only the latest instance. <BR
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<TD class=bodyp>Commentary in this vein is essentially an update of the
Frankfurt School's 'critical theory' of the commodification of culture, in
which commerce preys on creativity and renders it banal. But such singular
emphasis on continuity misses what's different about today. While the
commodification of culture occurs as before (it is traceable all the way
back to the marriage of art and the market, and the divorce of art from
the church), today it is offset by the inverse process - the
culturalisation of commodities. <BR class=NetscapeDummy><BR
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<TD class=bodyp>It is not just that cultural production is an increasingly
significant aspect of commodity production in general. More significantly,
commodities in general are drafted into the system of symbols and
signifying practices defined as culture. Entry is made by means of
branding. Branding is the process through which commodities in general are
invested with cultural connotations and meanings, which in turn means that
branding expresses not the commodification of culture but its opposite,
the culturalisation of commodities. <BR class=NetscapeDummy><BR
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<TD class=bodyp>A century ago, the 'brand' was a mere mechanism for
identifying products made by a particular company: a straightforward
response to market competition between producers for consumers. But
'branding' is a far more recent invention. It is a nearly-neologism which
speaks volumes about capitalism's 'cultural turn'. <BR
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<TD class=bodyp>Instead of capitalism taking cultural forms and making
them banal by putting them into saleable packages identified by brands,
today's corporate branding is the attempt to make banal products and
services (steel/Corus; delivering a letter/Consignia) into something
cultural. <BR class=NetscapeDummy><BR class=NetscapeDummy></TD></TR>
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<TD class=bodyp>The epigones of the Frankfurt School are only half-right:
corporations typically co-opt countercultural creatives and assimilate
their work into a commercial operation (a real, if unwelcome, instance of
capitalist inclusivity). But to leave it there is to miss a crucial new
development in the balance of forces. Fear and loathing once characterised
the attitude of the capitalist class to the masses. Today its fear of the
masses is matched by a self-loathing so intense that its core activity -
business - has been redefined as anything but. In ideological terms, the
corporate world has been co-opted by the counterculture. <BR
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<TD class=bodyp>The counterculture's agenda is hegemonic. Branding is
cultural politics for corporations. Brand planners aim to dramatise and
mythologise, just like their counterparts in the new protest movements.
The prioritisation of creativity and the relative devaluation of
profitability also are common to both.<BR class=NetscapeDummy><BR
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<TD class=bodyp>And the readiness of corporations to fling open their
doors to Naomi Klein soundalikes is one more indication of the common
culture beneath the phoney war of Genoa. <BR class=NetscapeDummy><BR
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<TD class=bodyp><B xmlns:script="urn:my-script-blocks">Andrew Calcutt</B>
teaches in the School of Cultural Studies and Innovation Studies at the
Docklands campus of the University of East London. His books include <I
xmlns:script="urn:my-script-blocks">Arrested Development: pop culture and
the erosion of adulthood</I> (available from <A
href="http://www.amazon.co.uk/exec/obidos/ASIN/0304339555/spiked"
xmlns:script="urn:my-script-blocks">Amazon (UK)</A> and <A
href="http://www.amazon.com/exec/obidos/ASIN/0304339555/spiked-20"
xmlns:script="urn:my-script-blocks">Amazon (USA)</A>), and <I
xmlns:script="urn:my-script-blocks">White Noise: contradictions in
cyberculture</I> (available from <A
href="http://www.amazon.co.uk/exec/obidos/ASIN/0333699564/spiked"
xmlns:script="urn:my-script-blocks">Amazon (UK)</A> and <A
href="http://www.amazon.com/exec/obidos/ASIN/0312216610/spiked-20"
xmlns:script="urn:my-script-blocks">Amazon (USA)</A>). <BR
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