call centers

s-t-t at juno.com s-t-t at juno.com
Wed Oct 16 12:36:30 PDT 2002


Steven Hertzberg writes:
> Any idea how this average stress level of 7.9 for call center
> employees compares to workers in other jobs/industries?

I found it significantly worse than a year as an admin assistant for G.E. Capital doing AP, bookkeeping, routing calls, compiling weekly reports, etc. The G.E. gig was kinda fun, really. 7-Eleven wasn't so bad either.

-- Shane

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