[lbo-talk] jobs
dano
dano at well.com
Tue Jun 8 18:50:30 PDT 2004
At 2:48 PM -0700 6/8/04, Jordan Hayes wrote:
> > and several other factors including outsourcing.
>
>Didn't I read recently that the US has had more "insourcing" of jobs
>(like BMW building cars in South Carolina) in the last N years than have
>been outsourced (like tele-support by Dell) ...?
fwiw, and a small data point...
Dell put its call centers into India, but after corporate IT
departments complaints, the company brought its corporate tech
support back to the US. The consumer support call centers remain in
India afaik.
I don't have a link - just remember reading it in the trade press
early this year.
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