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<p><font size="2"><strong>Noida, India</strong> -- While irate calls are
a mainstay of customer service work in any country, many Indian call-center
workers say they regularly face particular abuse from Americans, whose tantrums
are sometimes racist and often inspired by anger over outsourcing. </font></p>
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<a class="moz-txt-link-freetext" href="http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2005/11/17/BUGB3FPGT01.DTL&type=tech">http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2005/11/17/BUGB3FPGT01.DTL&type=tech</a><br>
<br>
Joanna<br>
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