Not forever, just until the USER decides it's time to upgrade. I'm pretty sure the person who originally complained about the update fucking things up hadn't been using Windows 3.1 last week and expecting it to last the rest of their life. I don't have automatic updates enabled and I'm careful about what I update but for networked computers this isn't always an option. I changed from Mac to PC in '99 and that was a major disruption. Changing from Windows 98 to XP was also a major disruption but again one I chose to undertake. Those were real improvements for the end user, not minor tweaks or improvements to enhance someone else's needs. The change to PC from Mac was a real improvement at the time because everyone I dealt with used the PC format and software was noticeably less expensive (or free and more easily available pirated). It's nothing like the missing stapler in Office Space. If I'm using a networked computer at work and a minor update (from which it is doubtful I would gain anything) displaces my files and I must spend hours finding them and correcting the problem how does this constitute an improvement from the users standpoint?