> It would be better if workers were organized and made
> good wages and benefits. But they aren't and don't.
Right on. I didn't come up with this system where you tip 20% in a restaurant, but I do live in it. If you don't like the service, tell the manager. If you don't like the food, tell the chef.
If you didn't have a good experience, then don't come back; vote with your feet.
But using tips as a weapon is childish.
/jordan