LARRY ELLIOTT, GUARDIAN, LONDON: The World Bank is an institution in crisis with staff living "in fear" of the organization's autocratic boss, James Wolfensohn, according to a secret memo seen by the Guardian . . . Mr. Wolfensohn went to the bank in 1995, determined to reverse its reputation for arrogance and for dictating economic reforms to governments in developing countries as a condition for loans. But the memo accuses the former Wall Street banker of being "isolated from reality", intolerant of dissent, and quick to humiliate senior managers in front of outsiders. "The atmosphere of fear that pervades the bank is based on numerous day-to-day experiences of staff and managers in their interaction with Mr. Wolfensohn," it says. "He does not practice the values and behaviors he espouses for the rest of us." GUARDIAN