Doug
----
>From: Jack at CS [mailto:jack_cs25 at hotmail.com]
>Sent: Tuesday, October 15, 2002 6:20 PM
>To: 'aaron'
>Subject: RE: Diagnostic Question
>
>
>
>OK, here's what's happening. We accept your message and it goes on our
>spoolers. Something on our SMTP servers messes up the time stamp on one
>or more messages in that same que. The spooler tries to enumerate all
>the messages it's got and can't, so it starts over. And it still can't.
>48 hours later the spooler crashes from having an insanely long que, or
>the admin finally tracks down what spooler is clogging the system. Then
>it reboots and notices that all of your messages have been in the que
>for 48 hours and that their TTL has expired. It then bounces the
>messages back to you with a generic 5.0.0 error.
>
>Right now we are putting together a QFE (basically a system wide policy
>change) that will allow the spoolers to disregard any individual message
>with a defective time stamp and then go ahead and process the rest of
>the que. That's the good news. The bad news it that this QFE cannot go
>into effect for at least 2 weeks.
>
>Meanwhile, at least we know what the problem is. For you the solution is
>to treat all of our 5.0.0 errors as if they were, say 4.5.1 errors. In
>other words, just try to resend the messages. The odds are that you'll
>get through on a second try as you'll end up on a different spooler.
>
>Let me know if that help at all.
>
>Jack, MSN Hotmail support