call centers

Barry Deutsch itsbarry at attbi.com
Wed Oct 16 12:28:41 PDT 2002

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> Any idea how this average stress level of 7.9 for call center employees
> compares to workers in other jobs/industries?

No idea - except anecdotally, I can tell you that I have never had a more stressful or depressing job than my year doing commercial surveys by phone.

Barry