I work in a call center and, no joke...I've seen people here FIRED for being 4 seconds over on their alloted break time...4 seconds!
We have a big issue of people quitting, not showing up to work, ect, so we constantly have to train new staff to replace em....
Feel free to share this to the list, but just remove any referece to my name....thanks!
----- Original Message ----- From: "Barry Deutsch" <itsbarry at attbi.com> To: <lbo-talk at lists.panix.com> Sent: Wednesday, October 16, 2002 12:28 PM Subject: Re: call centers
> > Any idea how this average stress level of 7.9 for call center employees
> > compares to workers in other jobs/industries?
>
> No idea - except anecdotally, I can tell you that I have never had a more
> stressful or depressing job than my year doing commercial surveys by
phone.
>
> Barry
>
>