call centers

Jordan Hayes jmhayes at j-o-r-d-a-n.com
Wed Oct 16 13:08:28 PDT 2002



> We have a big issue of people quitting, not showing up to
> work, ect, so we constantly have to train new staff to
> replace em....

All my friends who have worked in call centers have similar stories to tell. I can't believe that call centers actually save anyone any money! The only reason I interact with customer service/support for many companies is because they have an 800 number. If they made me write in using the USPS, I'd never bother them.

Now *that* would save some money!



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