[lbo-talk] outsourcing: a view from India

[Thomas Seay]

Dell, which had outsourced a good part of its customer
support/help desk to India, has had to pull out.  The
reason?  Too difficult to understand the accent.

-Thomas
--- Dwayne Monroe <idoru345 at yahoo.com> wrote:
> Doug wrote:
> 
> But aren't the Indian firms learning from the
> process?

=====
<<You and me baby ain't nothin' but mammals
So let's do it like they do it on the Discovery Channel>>

Bloodhound Gang, "The Bad Touch"

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