When Business Plans Go Bust:
>From Burgers to High Tech, Companies Confront Shaky Strategies
By Steven Pearlstein
For the airlines, it's the "hub and spoke" system.
For auto dealers and fast-food joints, it's interest-free financing and dollar menus.
For drug companies, it's charging monopoly prices on a few blockbuster drugs to pay for all the research failures.
All across the economy, companies are concluding that the strategies around which they have long organized their business -- and which generated a gusher of profits during the 1990s -- are no longer working.
"The 1990s are so over they never happened," quips business consultant Michael Hammer....
<http://www.washingtonpost.com/wp-dyn/articles/A11406-2003Jan4.html>
Carl
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