Joanna, here is something that might help:
http://www.roxio.com/en/support/kb/ecddvdc/eez000149.jhtml http://www.roxio.com/en/support/kb/ecddvdc/ee6000099.jhtml
They both apply to version 6.0 of the software, but they might help. The first is a simple change and the second suggestion is an upgrade.
Also see these threads:
http://www.annoyances.org/exec/forum/winxp/1078515302
If you choose to abandon Roxio, any of the modern set of audio software will do ripping and recording for you. This includes: WinAmp, Apple iTunes, Windows Media Player and Real One Player. I know that both WinAmp and iTunes will rip to WAV. Not sure about WMP and Real. Apple will also encode to their (open standard?) lossless encoding format. If you choose to rip to a lossy format like MP3, you may wish to encode at 192Kbps or higher bitrate. None of these programs, AFAIK, will encode to FLAC, which is sad. But you are ripping for burning anyway, so all you need is WAV, I guess.
--ravi
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