[lbo-talk] You should be starving...
joanna
123hop at comcast.net
Thu Nov 17 22:49:45 PST 2005
Noida, India -- While irate calls are a mainstay of customer service
work in any country, many Indian call-center workers say they regularly
face particular abuse from Americans, whose tantrums are sometimes
racist and often inspired by anger over outsourcing.
[snip]
http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2005/11/17/BUGB3FPGT01.DTL&type=tech
Joanna
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