On lundi 03 août 09, at 23:13, Matt wrote:
> OTOH, this thread made me think: what if Customer Service /
> Tech. Support workers had arrest powers? How Gates screamed at the
> cop is how "a lot" of people treat others on the phone when their
> cable tv stops working, their gadget is broken, their Internet has
> problems. But unlike cops, customer service workers are expected to
> take the verbal abuse.
Such people don't try to come into your place to fix things that are not broken.
Jean-Christophe Helary